Third-Party Service Providers

It’s important to us that we keep your information safe and secure. In order to help StudyBee provide, maintain, protect and improve our services, StudyBee shares information with other partners, vendors and trusted organizations to process it on our behalf in accordance with our instructions, Privacy Policy, and any other appropriate confidentiality, security or other requirements we deem appropriate.  These companies will only have access to the information they need to provide the StudyBee service.

You can find information on these partners and service providers we work with below, including what data we share with them or they provide to us, the service they provide for StudyBee and links to their respective privacy policies. This list may change over time, and we’ll work hard to keep it up-to-date. If you have any questions, please get in touch here.

Google Cloud for providing servers, databases and network infrastructure for storage, service delivery and other related services.

Info shared: StudyBee services and traffic data is hosted and stored on Google Cloud services. The following personal data is written to disk is encrypted: Name, Email, assignment grades, Grading of learning objectives, Feedback, Grade, profile photo, self assessment. All communication data is encrypted and the stored data is protected by a 2 way authentication.

Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Email:  privacy@googlecloud.com

Freshworks for hosting our help desk articles.

Info Shared: Name and email address for support issues.

Address: 2950 S. Delaware Street, Suite 201, San Mateo CA 94403, USA

Email:  support@freshdesk.com

telephone:: +1 650 513 0514

Mixpanel for user statistics.

Info shared: Name and email address.

Address: 405 Howard Street, Floor 2, San Francisco, CA 94105, USA

Email:  compliance@mixpanel.com

telephone:  (888) 510-2370

Tenesys for support of virtual servers.

Info shared: Name, Email, assignment grades, Grading of learning objectives, Feedback, Grade.

Address: ul. Zygmunta Noskowskiego 22/4 61-705 Poznań, Polen

Email:  info@tenesys.pl

telephone: +48 61 666 11 40

10-Clouds for production of software.

Info shared: Name, Email, assignment grades, Grading of learning objectives, Feedback, Grade.

Address:Finlandzka 10, 03-903, Polen

Email:  hello@10clouds.com

telephone: +48 575 909 903

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